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Introduction

The pharmaceutical industry faces a significant compliance challenge as support for Windows 10 will end on October 14, 2025. This end-of-support date affects multiple versions, including Home, Pro, Pro Education, Pro for Workstations, Education, Enterprise, and Enterprise multi-session. Consequently, pharmaceutical companies must upgrade to Windows 11 to maintain compliance and security.

Additionally, the end-of-life date for Windows 10 Long-Term Servicing Channel (LTSC) Enterprise LTSC 2021 edition (version 21H2) is January 12, 2027. For Windows 10 Internet of Things (IoT) Enterprise LTSC 2021 (version 21H2), the end-of-life date is January 13, 2032. Windows 10 IoT Enterprise is a specialized version designed for IoT devices, which is especially crucial in industries where compliance and security are paramount. A recent study reveals that approximately 30% of pharmaceutical companies are still using outdated operating systems, putting them at risk of non-compliance and cyber threats.

 

Why Upgrade to Windows 11?

Upgrading to Windows 11 offers several benefits:

  • Enhanced Security: Windows 11 prioritizes security with features like hardware TPM supporting multi-factor authentication for improved access control.
  • Enhanced Productivity: Windows 11 boasts features like Snap Assists for better multitasking organization and a revamped virtual desktop system to streamline workflow.
  • Standardization: Streamlines processes across labs, reducing variability and improving efficiency.
  • Potential for Performance Gains: Windows 11 is designed to be faster and more efficient than Windows 10, though real-world performance improvements may vary.
  • Cost Reduction: Lowers long-term costs through improved resource management and reduced need for constant updates.
  • Future-Proofing: Windows 11 is designed for longevity, minimizing the need for disruptive system overhauls in the future (Progress.com) (Windows Blog).
     

The Six Steps to a Successful Windows 11 Upgrade

  1. Define Deployment, Scope, and Objectives: Start by assessing your current IT infrastructure. Understand what systems are in place and outline the objectives for the upgrade.
  2. Prepare Plans, Strategies, and Teams: Develop comprehensive plans and strategies. Assemble dedicated teams to handle different aspects of the upgrade.
  3. Prepare the Images and Software Delivery Methods: It is recommended if the system is deemed compatible to upgrade through the Windows update process. It may be required to create system images and determine the best methods for software delivery, ensuring compatibility with lab equipment and protocols. 
  4. Conduct Image and Software Validation: Validate the status of the systems, created images if applicable. Ensure that they meet the required standards and will function correctly in the lab environment. 
  5. Assemble and Prepare Deployment Teams: Bring together teams with the necessary skills and resources to deploy the new system efficiently.
  6. Deploy the Images and Applications: Execute the deployment, ensuring all labs receive the necessary updates and applications without disrupting ongoing research and operations.

Customization for Unique Lab Environments

Each lab has unique requirements based on its operations, location, and regulatory demands. A one-size-fits-all approach doesn’t work; customization is essential. The upgrade process should be designed to accommodate your specific needs, maintain compliance, and optimize lab efficiency.

Why Comprehensive Analysis is Crucial

A detailed analysis of your IT environment is essential for several reasons:

  • Avoiding Redundancies: Understanding your entire IT landscape prevents unnecessary purchases and allows for better bulk licensing deals.
  • Ensuring Compatibility: A thorough assessment ensures that all software and hardware components will work seamlessly together post-upgrade.
  • Cost Management: Comprehensive analysis helps in making informed decisions that can lead to significant cost savings through standardization and bulk purchases.

Common Challenges in the Upgrade Process

Coordination with Vendors: Managing multiple vendors and ensuring their software is compatible with Windows 11 is a significant time investment.

Staffing Issues at Remote Sites: Many remote sites lack trained staff to implement the upgrades quickly and efficiently. Often, available staff require extensive training and supervision.

Internal Delays: Internal bottlenecks, such as lack of organization, planning, and commitment, can slow down the process. Upgrades may progress smoothly through initial stages but then face delays during internal approval processes.

Get Expert Assistance

If you haven’t started your Windows 11 upgrade or need assistance with any step of the process, partnering with a service provider may be the best option for mitigating these challenges. An experienced service provider will evaluate your full enterprise, provide a detailed upgrade plan, and ensure you have the resources and expertise needed for a successful transition.

Conclusion

While it's possible to limit the complexity of each stage based on the environment, all steps in the upgrade process are essential. Each lab environment is unique, and a one-size-fits-all solution does not exist. Customization is crucial, considering the specific workflows, locations, and products tested in each lab. By adhering to both individual lab requirements and enterprise standards, you can ensure a successful, compliant, and efficient upgrade to Windows 11.

For a comparison of Windows 11 vs. Windows 10, visit the Microsoft website.

Have any questions?  Contact us today or schedule a consultation with an expert.